{"id":11,"date":"2025-10-17T22:46:06","date_gmt":"2025-10-17T22:46:06","guid":{"rendered":"https:\/\/ishvee.com\/?page_id=11"},"modified":"2025-10-17T23:12:44","modified_gmt":"2025-10-17T23:12:44","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/ishvee.com\/index.php\/refund_returns\/","title":{"rendered":"Refunds and Returns"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"11\" class=\"elementor elementor-11\">\n\t\t\t\t\t\t\t\t\t<section class=\"wd-negative-gap elementor-section elementor-top-section elementor-element elementor-element-cfe13fd elementor-section-boxed elementor-section-height-default elementor-section-height-default wd-section-disabled\" data-id=\"cfe13fd\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-73d26d0\" data-id=\"73d26d0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-345d333a elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default wd-section-disabled\" data-id=\"345d333a\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-742a6ce6\" data-id=\"742a6ce6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f646c6c elementor-widget elementor-widget-wd_title\" data-id=\"f646c6c\" data-element_type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"title-wrapper set-mb-s reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-center\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">Refunds And Returns<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-78dcbb04 elementor-widget__width-initial color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"78dcbb04\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.12.1 - 02-04-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<!-- wp:paragraph -->\n<p>\u00a0<\/p>\n<!-- \/wp:paragraph --><!-- wp:paragraph -->\n<p>At <strong>Ishvee Silver<\/strong>, each creation is crafted with care and precision. Every piece is <strong>thoroughly inspected<\/strong> before dispatch to ensure it meets our high standards of quality and craftsmanship.<\/p>\n<!-- \/wp:paragraph --><!-- wp:paragraph --><!-- \/wp:paragraph --><!-- wp:heading -->\n<h4 class=\"wp-block-heading\">Refunds<\/h4>\n<!-- \/wp:heading --><!-- wp:paragraph --><!-- \/wp:paragraph --><!-- wp:paragraph -->\n<p>To maintain product integrity and hygiene standards, <strong>we do not offer refunds or exchanges<\/strong> once a purchase is completed \u2014 whether online or in-store.<\/p>\n<!-- \/wp:paragraph --><!-- wp:heading {\"level\":3} -->\n<h4><strong>Please Note<\/strong><\/h4>\n<!-- \/wp:heading --><!-- wp:paragraph -->\n<p>We do <strong>not resell returned or used jewelry<\/strong> to ensure every customer receives a <strong>brand-new product<\/strong>.<\/p>\n<!-- \/wp:paragraph --><!-- wp:paragraph -->\n<p>All sales are <strong>final<\/strong>.<\/p>\n<!-- \/wp:paragraph --><!-- wp:paragraph -->\n<p><strong>Refunds and exchanges<\/strong> are <strong>not applicable<\/strong> after purchase.<\/p>\n<!-- \/wp:paragraph --><!-- wp:paragraph -->\n<p>We do <strong>not resell returned or used jewelry<\/strong> to ensure every customer receives a <strong>brand-new produc<\/strong><\/p>\n<!-- \/wp:paragraph --><!-- wp:paragraph -->\n<p>\u00a0<\/p>\n<!-- \/wp:paragraph --><!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Damaged or Defective Items<\/h2>\n<!-- \/wp:heading --><!-- wp:paragraph --><!-- \/wp:paragraph --><!-- wp:paragraph -->\n<p>In the rare event that your order arrives damaged or defective:<\/p>\n<ul>\n<li><strong>Contact us immediately<\/strong> upon receiving your item.<\/li>\n<li>Provide a <strong>clear unboxing video<\/strong> showing the condition of the product.<\/li>\n<li>Claims <strong>without proper proof<\/strong> may not be eligible for a refund or replacement.<\/li>\n<\/ul>\n<ol class=\"wp-block-list\"><!-- \/wp:list-item --><!-- wp:list-item --><!-- \/wp:list-item --><!-- wp:list-item --><!-- \/wp:list-item --><\/ol>\n<!-- \/wp:list --><!-- wp:paragraph -->\n<p>After review, our team will assist you with the best possible resolution.<\/p>\n<p>\u00a0<\/p>\n<!-- \/wp:paragraph --><!-- wp:paragraph --><!-- \/wp:paragraph --><!-- wp:heading -->\n<h4 class=\"wp-block-heading\">Gifts<\/h4>\n<!-- \/wp:heading --><!-- wp:paragraph --><!-- \/wp:paragraph --><!-- wp:paragraph -->\n<p>If the item was marked as a gift when purchased and shipped directly to you, you\u2019ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.<\/p>\n<!-- \/wp:paragraph --><!-- wp:paragraph -->\n<p>If the item wasn\u2019t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.<\/p>\n<!-- \/wp:paragraph --><!-- wp:paragraph --><!-- \/wp:paragraph --><!-- wp:heading -->\n<h4 class=\"wp-block-heading\">Our Promise<\/h4>\n<!-- \/wp:heading --><!-- wp:paragraph --><!-- \/wp:paragraph --><!-- wp:paragraph -->\n<p>Your satisfaction is important to us. Every Ishvee Silver product is handled with <strong>care, authenticity, and craftsmanship<\/strong>, ensuring you receive jewelry that shines as beautifully as you do.<\/p>\n<!-- \/wp:paragraph --><!-- wp:paragraph --><!-- \/wp:paragraph --><!-- wp:heading -->\n<h4 class=\"wp-block-heading\">Need help?<\/h4>\n<!-- \/wp:heading --><!-- wp:paragraph --><!-- \/wp:paragraph --><!-- wp:paragraph -->\n<p>C<a href=\"https:\/\/ishvee.com\/index.php\/contact-us\/\" data-type=\"page\" data-id=\"4439\">ontact us<\/a> at for questions related to refunds and returns.<\/p>\n<!-- \/wp:paragraph --><!-- wp:paragraph --><!-- \/wp:paragraph -->\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Refunds And Returns \u00a0 At Ishvee Silver, each creation is crafted with care and precision. Every piece is thoroughly inspected<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"two_page_speed":[],"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ishvee.com\/index.php\/wp-json\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ishvee.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ishvee.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ishvee.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ishvee.com\/index.php\/wp-json\/wp\/v2\/comments?post=11"}],"version-history":[{"count":16,"href":"https:\/\/ishvee.com\/index.php\/wp-json\/wp\/v2\/pages\/11\/revisions"}],"predecessor-version":[{"id":9162,"href":"https:\/\/ishvee.com\/index.php\/wp-json\/wp\/v2\/pages\/11\/revisions\/9162"}],"wp:attachment":[{"href":"https:\/\/ishvee.com\/index.php\/wp-json\/wp\/v2\/media?parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}