At Ishvee Silver, each creation is crafted with care and precision. Every piece is thoroughly inspected before dispatch to ensure it meets our high standards of quality and craftsmanship.

Refunds

To maintain product integrity and hygiene standards, we do not offer refunds or exchanges once a purchase is completed — whether online or in-store.

Please Note

We do not resell returned or used jewelry to ensure every customer receives a brand-new product.

All sales are final.

Refunds and exchanges are not applicable after purchase.

We do not resell returned or used jewelry to ensure every customer receives a brand-new produc

 

Damaged or Defective Items

In the rare event that your order arrives damaged or defective:

• Contact us immediately upon receiving your item.
• Provide a clear unboxing video showing the condition of the product.
• Claims without proper proof may not be eligible for a refund or replacement.

After review, our team will assist you with the best possible resolution.

 

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Our Promise

Your satisfaction is important to us. Every Ishvee Silver product is handled with care, authenticity, and craftsmanship, ensuring you receive jewelry that shines as beautifully as you do.

Need help?

Contact us at for questions related to refunds and returns.